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FAQ

Are you the factory?

We are the factory and we have own workshop, we have own R&D team, OEM & ODM & OBM are available. Also, we have strict QC management and professional sales team. Our factory is located in Ningbo, it’s very convenient to export goods to any county of the world. Welcome to visit our factory!

What is the MOQ?

Our MOQ is 500~2000pcs per model, detailed quantity depending on each different model. In this term you can use your own logo, your own packing design, and the voltage and plug type could be designed to your requirement.

Do you accept small orders?

No matter how many products you want, please feel free to contact our service team! We will try our best to provide you the goods with best price.

Also, we will prepare some hot sale products as RTS (ready to ship) products, and clients can place a trial order with these products, and the price is as good as always.

Can you provide samples?

We accept sample order for testing our quality, 1-2pcs per models. And the samples will be ready in 1-7 working days.

*Since our products are special, there’s battery inside. The main courier companies like DHL / FedEx / UPS / EMS refuse to take it on the plane. So usually we will ask the courier agent to handle the delivery. But the courier agent only accept the delivery by Freight Prepaid in China. Maybe you have your company courier account number, but it’s not able to be used for this kind of samples. Hope you understand!

What’s your payment term?

For sample order: 100% deposit by T/T in advance

For mass production: 30% deposit by T/T in advance, 70% balance to be paid before delivery

*Our price is base on FOB NINGBO, can also supply CFR / CIF terms according to customer requirements. For other payment term discussion or suggestion, please contact our sales team!

What is the lead time?

Sample delivery time: 5-10 working days

Mass production delivery time: normally 45 days upon receipt of down payment and order details, including the packing details etc.

How do your factory control the quality?

We have Six Quality Control Procedures:

1) Raw material & components income inspected

2)100% Semi-finished parts inspected

3) Quality control people inspecting & supervising the whole assembling procedures

4) 100% quality inspected after assembling

5) 100% aging test before packing

6) Random inspection of incoming products.

*Each product must pass all these QC procedures before shipping to customer.

Ningbo Feituo Electric Appliance Co., LTD.

  • No.546 Qiye Road, Zhouxiang Town, Cixi, Zhejiang, China. 315324
  • info@feituo.net
  • 0086-135-6655-7272

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